Check that TikTok Pixel is working with TikTok Pixel Helper

Q: How do I install the TikTok Pixel Helper?

Go to the Chrome Web Store, search for 'TikTok Pixel Helper', click 'Add to Chrome', and the extension icon will appear in your browser toolbar.

Q: Can I use TikTok Pixel with Google Tag Manager?

Yes. Add a new Custom HTML tag in GTM, paste your TikTok Pixel base code, and trigger it on all pages or specific events. The Pixel Helper will still detect it if correctly set up.

Q: Can I add multiple TikTok Pixels on one site?

Yes, but it requires an advanced setup. Use unique event names for each Pixel, avoid overlapping triggers, and verify tracking with TikTok Pixel Helper.

Q: Is TikTok Pixel GDPR/PDPA compliant?

Yes, if implemented correctly. You need to request user consent before loading the Pixel, follow privacy regulations for your region, and optionally store consent preferences.

Sotirios Seridis
Jul 4
2 min read

The TikTok Pixel Helper is a free Chrome extension that lets you verify if your TikTok Pixel is installed and firing correctly on your website. It helps you debug issues, validate pixel events like PageView or AddToCart, and ensure accurate conversion tracking for your TikTok ad campaigns.

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How to verify that TikTok Pixel is working with TikTok Pixel Helper:

Add TikTok Pixel Helper to Google Chrome
Navigate to your website
Open TikTok Pixel Helper
Check if the TikTok Pixel can be found on your website

How to verify that this is the correct TikTok Pixel:

Note the TikTok Pixel ID
Navigate to TikTok Events Manager
Select Data Sources
Verify if the TikTok Pixel ID is the same with the one on your website

Frequently Asked Questions on Tiktok Pixel and TikTok Pixel Helper

1) What is the TikTok Pixel?

The TikTok Pixel is a piece of code you install on your website to track user actions such as page views, purchases, or add-to-cart. It helps measure ad performance, optimise delivery for conversions, and build retargeting audiences and lookalikes.

2) What is the TikTok Pixel Helper?

It’s a free Chrome extension that helps you verify if your TikTok Pixel is correctly installed, see real-time event tracking, and debug any setup issues.

3) How do I install the TikTok Pixel Helper?

Go to the Chrome Web Store, search for "TikTok Pixel Helper", click "Add to Chrome", and the extension icon will appear in your browser toolbar.

4) How do I know if my TikTok Pixel is working?

Visit your website and click the TikTok Pixel Helper icon in your browser. If installed correctly, it will show the Pixel ID, fired events like PageView or AddToCart, and any tracking errors or warnings.

5) Why is TikTok Pixel Helper showing “No Pixel Found”?

This usually means the Pixel isn’t installed correctly, the script is blocked by browser extensions, or it’s placed in the wrong part of the page code. Review your implementation.

6) Can I use TikTok Pixel with Google Tag Manager?

Yes. Add a new Custom HTML tag in GTM, paste your TikTok Pixel base code, and trigger it on all pages or specific events. The Pixel Helper will still detect it if correctly set up.

7) What are common TikTok Pixel issues?

Common issues include missing ttq.track() calls, placing the Pixel code outside the correct section of the page, JavaScript errors, misconfigured GTM triggers, or ad blockers interfering with script loading.

8) Can I add multiple TikTok Pixels on one site?

Yes, but it requires an advanced setup. Use unique event names for each Pixel, avoid overlapping triggers, and verify tracking with TikTok Pixel Helper.

9) Is TikTok Pixel GDPR/PDPA compliant?

Yes, if implemented correctly. You need to request user consent before loading the Pixel, follow privacy regulations for your region, and optionally store consent preferences.